ZOOM’s commitment to innovation brings new capabilities to our world class recording workforce optimization suite with the introduction of land mobile radio recording.
Your company has people on the go, providing Utilities, Transportation, Logistics, Security, Healthcare, Oil & Gas to your customers. It is serious business and there are critical protocols, process, compliance and regulations which have to be followed. In addition, it can be a headache to administer and manage multiple solutions from multiple vendors.
Wouldn’t it be ideal to record mobile land radio conversations as part of your overall compliance recording solution along with your back office, and contact center in one single solution?
ZOOM gets it. We practically invented call recording, and offer a consolidated capability to record land mobile radios along with your calls, emails, chats, and texts in a single application. ZOOM consolidates the infrastructure you need for compliance recording. In addition our quality management software centralizes workflow processes for reviewing, replay and management of incidents. Other vendors may record them, but only ZOOM provides a single application for reviewing all interactions, regardless of channel, in a single location.
ZOOM Land Mobile Radio features:
ZOOM radio recording was designed for operations compliance, forensic incident investigations, security, and more. It is reliable, secure, and easy to use; and perfect for industries such as:
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