When paired with ZOOM’s workforce optimization software, our new Salesforce CRM Toolbar enables a seamless experience for the agent, tightly integrating with ZOOM’s quality management, customer experience and workforce management features to help businesses deliver exceptional customer service.
|ZOOM is committed to:|
|SERVING our customers||We are backed by an industry leading 87 NPS.|
|INNOVATION as part of our culture||Award winning WFO leader, recognized by analysts and industry experts.|
|LOYALTY to our channel partners||ZOOM is an indirect only sales company with exceptional partners.|
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