Contact Center Report:
The U.S. Contact Center Decision-Makers’ Guide 2015

ContactBabel, a well-known research firm studying the contact center industry, have released their comprehensive, impressively-surveyed study of US contact center operations for 2015.

 

The report, free with registration, is an excellent survey of the major issues facing American contact centers, and offers many useful suggestions for dealing with them.

03082015-contactbabel-2015.jpg

Download your copy today!

© 2015 ZOOM International